Office Policies

Curo Clinic
540 Parmalee Ave
Suite 310
Youngstown, OH 44510
Ph: (330) 747-1420
Fax: (330) 747-1151

Mission Statement
 

 

We are pleased to welcome you as a new patient.  Our primary mission is to deliver the best and most comprehensive care available.  An important part of this mission is making the cost of medical care as easy and manageable for our patient as possible.
 
Please arrive 15 minutes early for this appointment.  If you have had any testing done related to your problem (MRI, X-Rays, CT scans, EMG) please bring a copy of the report along with the films, either on disc or actual films to your appointment.  You will be rescheduled if you come to your appointment without these films.  You can pick up your films at the facility you had them done at.  Please call them at least 24 hours in advance to have your films ready.  Also please bring your insurance card and photo ID.  If you are on Ohio Medicaid, we need your current month’s card.
 
There is a fee for consultation. If you are not covered by insurance, this fee is due in full the day of your appointment.  If you have a type of insurance that requires a referral from your family doctor, it is your responsibility to call your doctor to make sure your family doctor has received it from your insurance company and forwarded the referral to our office prior to your appointment.  We will bill your insurance for your convenience.  If a co-payment / deductible is due for your visit, the co-payment / deductible is due the day of your appointment.  Medicare, Medicaid, and Worker’s Compensation are the only exceptions.  Patients who are involved in a motor vehicle accident must self-pay their consultation fee the day of your appointment, as we are unable to wait for accident settlements.
 
If for any reason you are unable to keep your appointment, please give our office at least 24 hours notice so that we may fill your appointment time with another patient.  If you do not call to cancel, you may be subject to a charge.
  
Financial Policy

Payment for services provided by Curo Clinic are your responsibility. As a courtesy to our patients, we will bill most insurance plans for services provided. However, in order to receive payment from the insurance company, both you and Curo Clinic are required to follow the rules of that company. Please let us know of any change in your insurance.

 
To assist you with you medical care, we provide the following payment options:
 
1. Cash-includes money order and personal checks.
 
2. Visa/MasterCard-we accept credit cards as payment for treatment.
 
3. CareCredit-patient payment plans that allow you to pay over time with convenient low minimum monthly payments.
With CareCredit, you enjoy these benefits:
 
·        Flexible financing options
·        No annual fees or prepayment penalties
·        Quick and easy application
·        Receive a credit decision almost immediately
·        Two types of  payment plans, No Interest and Low Interest
·        Subject to credit approval
 
We are happy to offer these choices so that you can select a payment option that best fits your needs. Thank you for your cooperation and we very much look forward to seeing you at the time of your visit.

Patient Payment Policy

In order to better serve you, we have implemented a new patient payment policy.

• All co-payments / deductibles must be paid at front desk on your scheduled visit. Elective procedures will not be scheduled prior to payment or payment arrangements.

• We will make every attempt possible to collect payment from your insurance for services rendered. Any balance over 90 days old will be transferred to patient responsibility in an effort to settle the balance. You can assist by contacting your insurance company.

• You will receive a total of three statements in effort to collect patient balances. After non-payment or lack of payment arrangements the balance will be sent to collections.

• Payment requirements for accounts in collections will consist of 50% of outstanding balance to be paid before scheduled visit.

• There will be a $30 charge for all returned checks.



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